Luggage Shuttle Service

Travelurgent Luggage Shuttle Service

Travelurgent offers a luggage shuttle service for passengers travelling through Schiphol Airport who need assistance with their baggage during a transfer or after continuing their journey.

There are two ways to use our service.

Option 1: Collection from Schiphol – Luggage Area D16

This option is intended for passengers who have arrived at Schiphol and need to continue their journey, but their luggage must first be collected from the baggage area before it can be sent to another destination.

How the D16 collection works

  1. Submit a luggage collection request to Travelurgent before or during your journey.
  2. Provide all required passenger, luggage and delivery details.
  3. Confirm that you authorise Travelurgent to handle and collect your luggage on your behalf.
  4. After receiving the required information and authorisation, Travelurgent will provide the instructions needed for the collection.
  5. Travelurgent collects the luggage from the agreed luggage collection point at D16 at Schiphol.
  6. After collection, the luggage is prepared for shipment to the delivery address you provided.

The luggage can be shipped to:

  • Your home address
  • Your hotel
  • Your office
  • Another approved delivery address

The Travelurgent service fee starts from €75, excluding shipping costs. Shipping costs, such as DHL Express, are charged separately and depend on the shipment and destination.

Important

Travelurgent can only collect and process luggage when the passenger has submitted a request and provided the necessary authorisation and information.

Please provide the passenger's full name, contact details, flight information, luggage details, collection information and complete delivery address accurately. This information is required to process the collection and shipment correctly.

The passenger remains responsible for ensuring that the luggage is available for collection and that all information and authorisations provided to Travelurgent are correct.

Option 2: Collection from a Luggage Storage Location

If you prefer, you can leave your luggage at a luggage storage location and contact Travelurgent to arrange collection.

You must provide the necessary collection details and send us the QR code, collection code or other access information required to retrieve the luggage.

Once Travelurgent has collected the luggage, we can arrange shipment to your home, hotel, office or another approved delivery address.

Service Fees and Shipping Costs

The final price depends on the individual request. Service fees and shipping costs may vary depending on the timing, current demand, luggage quantity, collection requirements, destination and the type of service required.

Travelurgent will confirm the applicable service and costs before processing the request.